Oh no! We're so sorry you had an unpleasant experience with any of our restaurants or staff. We take all complaints seriously in an effort to serve you, the customer, better!

Compliment Type

Food Quality
Service Member
Pricing
Specials

Complaint Type

Other - Complaint Type

Employee or Manager Name

First

Last

Store Location

Application, Resume, Cover Letter, References

Click or drag files to this area to upload. You can upload up to 3 files.

Please provide your resume, application, references and cover letter in Word or PDF format

Additional Information

Date and Time of Issue

Date

Time

Did You Speak With a Manager?

Yes
No

Manager Name

First

Last

If Yes, Did They Offer a Resolution?

Example: "Mrs. Manager offered a free taco for my inconvenience."

Issue With Staff?

Yes
No

If Yes, Which Staff Member(s)?

Pictures, Receipts or Support Documents

Click or drag files to this area to upload. You can upload up to 3 files.

Provide any images of food, receipts or other items support the complaint so that we may address with the individual stores, employees or managing entities directly.

Images or Supporting Documentation

Click or drag files to this area to upload. You can upload up to 3 files.

Please provide an pictures or documentation of your positive experience. We may feature them on our website!

Other - Comments

Technical Issue Item

Additional Comments

Please provide any additional information that will assist us in assisting you.

Menu Item Recommendations and Feedback

Security Question *

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Monday	9:00 AM – 5:00 PM
Tuesday	9:00 AM – 5:00 PM
Wednesday	9:00 AM – 5:00 PM
Thursday	9:00 AM – 5:00 PM
Friday	9:00 AM – 5:00 PM
Saturday	Closed
Sunday	Closed

Contact Us

Our Location

Questions? Give us a Call!

(210) 471-2191

Our Hours

Contact Us

Oh no! We're so sorry you had an unpleasant experience with any of our restaurants or staff. We take all complaints seriously in an effort to serve you, the customer, better!

laspalapasrestaurants

laspalapasrestaurants