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our staff
We are proud of our staff. Always smiling, they pamper
our guests and make sure that everybody is happy at Hotel Las Palapas.
Sometimes they even know what you need before you have told them!
Many of our employees have worked at Hotel Las Palapas
for years. When you come to stay with at our Playa del Carmen hotel,
you will most certainly recognize some of the faces you see here.
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Waiters and barkeepers
Because our waiters and barkeepers speak and understand various
languages, there are no misunderstandings when you order food
or drinks. They love to communicate with their guests and are
looking forward to meeting you soon!
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Alberto, headwaiter
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Willy, headwaiter
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Juan, waiter
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Ubaldo,
waiter
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Manuel, waiter
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Faustino, waiter
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Damian, waiter
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Francisco, waiter
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Luis, waiter
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Front Desk
Of course our front desk staff is multilingual, too. From
7 am to 11 pm they're at your service to fulfill all your wishes.
They will change money for you, order taxis, book tours,
and give you information about anything you might want to know
about the Riviera Maya and Playa del Carmen.
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Maripaz, receptionist
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Housekeeping
From morning to evening our housekeeping staff is around to
keep all the facilities clean and make sure that you feel comfortable
whenever you spend time in your room.
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Doña
Patty, head
of housekeeping
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Estela, housekeeping
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Consuelo, housekeeping
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Cristy,
housekeeping
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Roberto, laundry department
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Rocio, housekeeping
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Silvia, housekeeping
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Dileri, housekeeping
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Rolando, housekeeping |

Agustin, housekeeping |
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Kitchen
Our kitchen staff is responsible for the culinary side of
your stay. You will be surprised at the creations our chefs
offer you every day! Whether it's home made whole meal bread,
Mexican specialties or international dishes - we are proud
of their skills!
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Faustino,
chef
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Isidro, cook
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Carmen,
cook
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Diego, cook
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Gerardo,
cook
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Sauri,
cook
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Rafael, cook
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Jesus, chief steward
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Leiber, steward
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Conrado, steward
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Maintenance
Rafael and his team are in charge of the maintenance
of all our buildings and facilities. He and his staff are working
day in and day out to fulfill the various invisible tasks that
make your stay at Hotel Las Palapas an experience you will
never forget.
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Rafael,
maintenance
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Sergio,
maintenance
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Francisco,
maintenance
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Gardens and Grounds
You will meet gardeners on our grounds whether it's a sunny
or a rainy day. They look after our abundant tropical gardens
with loving care.
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Rogelio,
gardener
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Juan de Mata, gardener
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Juan
Damaso, gardener
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Juvenal, gardener
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Hotel Security
Gonzalo and his team are responsible for your security. They
patrol our grounds 24 hours a day to make sure that you don't
need to worry about anything during your vacation.
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Gonzalo,
chief security
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Miguel, security guard
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Marco,
security guard
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Eklain, security guard
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Administration
A good hotel requires a good administration to take care of
all the paperwork. Storemen, cashiers, accountants, controllers,
and human resources staff make sure that Hotel Las Palapas
is run smoothly.
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Guadalupe, controller
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Gilberto,
cashier
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Martin, cashier
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Gladys,
cashier
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Carlos,
accountant
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Luz, store house
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Carmen, store house
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Doctor
Dr. Camacho is our doctor and is on call 24-hours a day for
any health problems which may arise during your vacation.
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GENERAL Manager
And last, but certainly not least: Of course we have a boss,
too! Pierre-André Rüegg, originally from Switzerland,
has come to Hotel Las Palapas after many years around the world.
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